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**IMPORTANT**

If you have submitted this ticket via e-mail it is important that you supply us with your billing username and password. It is not suggested you send this via plain text email.

All users can update, review, and access this ticket online by visiting https://pentagon.fastservers.net

Click on Help Desk Links --> Check Ticket Status

Enter in the same email address you used to open this ticket and the following Ticket Key: 259496cf

FastServers.Net provides you with a Management Level called DEFCON's, it is very important to align your skill level and server needs with the proper DEFCON Level. This is the core of our services.

For more information on your DEFCON Level please visit: http://www.fastservers.net/managemen...ce-levels.html

The quality of your ticket submissions are often times directly related to the quality of response we are able to provide. To improve the effectiveness of our response, as well as turnaround time, please download our C.A.R.E Whitepaper: http://www.fastservers.net/pdf/care-supprt.pdf, and learn what our team is looking for when you submit a ticket.


We look forward to working with you!
Warm Regards,
FastServers.Net