Frequently Asked Questions
The system shows the a default ads only or does show nothing. What is wrong?
The most often reasons for that:
1) You don't have a campaign in the necessary category which is enabled by both admin and owner or owner of this ad is not accepted. This account must have some available credits and at least one ad configured.
2) If it show nothing, you don't have a default ad for the required zone configured.
New users are accepted by admin, ads are enabled (approved) by admin. What is a difference?
Each new user must be accepted by admin. If you don't want to review new advertisers, check field "Automatically accept new users" in your Configuration, so all new users will be accepted automatically. If this field is not checked, you must go to the Administration and manually accept each new user. This is an one-time action, if you accepted any user, you can't take it back.
Enable/disable an ad - If you didn't check the field "Enable all ads which are ready" in Configuration, each ad is disabled if the owner changed it. It allows you to review these changes. If this field is checked, each ad which is properly configured will be automatically "approved by admin". You also can approve or disapprove any ad manually at any time.
I think that my statistic is not accurate.
Make sure you have set the Daily Job by this Manual.
If you ran this job manually in the Administration, it may take several days until the statistic becomes accurate again.
If you have 1000's users and PHP on your server is running in "Safe Mode", it's possible that the scripts can't complete the Daily Job because your server stops it after a very short time. You have to ask your server admin to set higher value for "max_execution_time" or don't run PHP in "Safe Mode". We have tested it on a very slow server and it was able to serve about 100 users in 30 seconds (30 seconds is the most common value for "max_execution_time" when you use "Safe Mode").